Use the “Forgot Password” feature on the login page. For lost 2FA or other access issues, contact our support team for identity verification and account recovery.

We comply with all relevant financial regulations in the jurisdictions where we operate. We use KYC (Know Your Customer) and AML (Anti-Money Laundering) protocols to ensure safety and compliance.

Absolutely. You can withdraw your crypto or fiat currency at any time, subject to standard processing times and network conditions.

Yes, we charge small fees for trading, withdrawals, and other services. Our fee structure is transparent and can be found on the Fees page.

Cryptocurrency investing involves buying digital currencies like Bitcoin, Ethereum, or other altcoins with the expectation that their value will increase over time. Investors may hold crypto long-term or trade it for short-term gains.